At Baby Bear Clinic, we value your privacy and are committed to protecting your personal information. This Text Messaging Privacy Policy outlines how we use text messaging (SMS) to communicate with our patients and what rights you have related to these messages.

1. Purpose of Text Messaging

By providing your mobile phone number, you agree to receive text messages from Baby Bear Clinic related to:

  • Appointment reminders and confirmations

  • Scheduling updates and rescheduling requests

  • Check-in instructions

  • Important clinic updates (closures, weather alerts, etc.)

  • General practice-related communications or follow-ups

  • Responses to your questions or concerns

We do not use text messaging for marketing or promotional purposes without your explicit consent.

2. Message Frequency

Message frequency may vary depending on your appointment schedule or communication needs. Typically, patients will receive 1–3 messages per appointment cycle.

3. Opting In

By providing your mobile number on our intake forms or confirming via text, you consent (opt-in) to receive SMS messages from Baby Bear Clinic. This agreement is not a condition of receiving medical treatment.

4. Opting Out

You can opt out of text messages at any time by replying:

  • STOP to end all text communications

  • PAUSE to temporarily stop messages

  • UNSUBSCRIBE to cancel messaging preferences

After opting out, you will receive a confirmation message that you have been unsubscribed. No further messages will be sent unless you opt in again.

5. Fees and Charges

Baby Bear Clinic does not charge for text messages. However, standard message and data rates may apply from your mobile carrier. Please check with your carrier for details on your messaging plan.

6. Data Security

We take reasonable precautions to protect your information. Text messages are not encrypted and may contain limited health-related information. Please do not share sensitive or confidential health details via text. Baby Bear Clinic is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us." 

7. Updates to This Policy

We may revise this policy from time to time. Updates will be posted on our website or provided upon request.

8. Contact Us

If you have any questions about this policy or our use of text messaging, please contact:

Baby Bear Clinic
 📍2535 Northern Road, Suite B, Appleton WI 54914
📞920-257-4902
📧 Cassie@babybearclinic.com
🌐 BabyBearClinic.com